PU Prime has traded since 2015, originally as Pacific Union, and still uses both names. It runs MetaTrader 4 and 5 plus an in-house app, lists over a thousand instruments including 800+ stock CFDs and 65+ crypto CFDs, and opens accounts from $20 on a Cent tier. It holds an ASIC licence (reported as secured in 2025) and an FSCA one, but most clients contract with the Seychelles company — which carries a live FCA consumer warning last updated in April 2026, plus warnings from the Danish FSA, the French AMF and the Philippines SEC. Public complaints cluster around bonus clawbacks and refused withdrawals. Treat with caution.
Which entity you are onboarded to decides your regulator, protections and available leverage.
Spreads are only comparable when sampled on the same day at the same account tier.
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
no sample date on file
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Varies by entity and client jurisdiction.
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Source: FCA consumer warning — PU prime / Pacific Union (Seychelles) Limited · last checked Aug 31, 2026 · confidence Low
Expired offers stay listed so the history is not quietly rewritten — their codes are disabled.
Each dimension is scored 0–100 with a written rationale and its own weight. No single unexplained star.
There is a real ASIC entity and an FSCA one, but the entity most clients contract with is Pacific Union (Seychelles) Limited, and that company holds a live FCA consumer warning last refreshed in April 2026, alongside warnings from the Danish FSA, the French AMF and the Philippines SEC. Trading under two names — Pacific Union and PU Prime — is itself something regulators have flagged. A warning for soliciting without local authorisation is not a fraud finding and several legitimate offshore brokers carry one, but this many, this current, plus the dual-name issue, is a different picture.
Account tiers and commissions are published and broadly consistent across sources, and commission is quoted per side without much ambiguity. Marked down because genuinely competitive pricing is walled behind a $10,000 ECN minimum, and the Standard tier at 1.3 pips with no commission hides the full cost in the spread.
The recurring theme in public complaints. Proportional bonus clawback applied automatically on any withdrawal, profit cancellations tied to bonus terms, and individual reports of small withdrawals refused without a clear reason. Unadjudicated user claims rather than findings, but the pattern is specific and clusters around bonuses and payouts.
MetaTrader 4 and 5 plus an in-house app with a copy-trading feed and an AutoChartist integration — adequate coverage. No comparable execution-quality statistics are published, and there are no guaranteed stop-loss orders.
Multiple national regulators say PU Prime should not be soliciting their residents at all. The company continues to accept clients from several of those jurisdictions, and the public restricted-country list does not reflect the warnings. That is the gap this dimension exists to measure.
Bonus credit is non-withdrawable and clawed back proportionally the moment you withdraw — standard in itself, but here it is the mechanism named repeatedly in complaints about cancelled profit. A 100% bonus is also advertised with thinner published terms. Promotions this aggressive, attached to an offshore entity under regulator warnings, warrant caution.
Operating since 2015 as Pacific Union, rebranded to PU Prime, with an ASIC authorisation reported as secured in 2025. Ten years of continuous trading is a genuine positive; the rebrand and the recent onshore-licence push against a backdrop of standing warnings keep the score middling.
Trustpilot around 3.3/5 — mixed rather than damning, but with a clear cluster of withdrawal and bonus complaints and copy-trading disputes. Enough signal to corroborate the funding-withdrawal concern, not enough to treat as conclusive.
Member reviews are kept separate from our editorial assessment and from the provider score — they are moderated, not curated for tone.
No approved member reviews yet. An empty review list is not a negative signal — it means nobody has published one here.
If a field is missing here, treat it as unverified rather than as a negative.
Editor note: The FCA and Danish FSA warnings are confirmed against the regulators' own sites and are current (FCA updated 20 April 2026). Entity licence numbers, account tiers and instrument counts are from secondary reviews — puprime.com returns 403 to automated capture — and need a manual screenshot before this record moves off "user reported". The ASIC authorisation (410681) reported as secured in 2025 needs an ASIC Connect lookup to confirm scope and status. Withdrawal and bonus-clawback complaints are recorded as an unadjudicated user-report signal.